house painting, roof painting johannesburg, house and roof painting pretoria, tshwane, paints, flat roofs, tiled roofs, IBR/Steel Roofs, ceilings and leak repairs. House Painting

UNIVERSAL ROOFING CUSTOMER EXPERIENCE!

               

Universal Roofing is a proud and good standing member of the Dampproofing and Waterproofing Association of South Africa and Senior Members of the Gauteng Master Builders Association.

t's&c's Please click here to view our standard terms and conditions

 

Denise-Scott from Amandla Plumbing & Maintenance Wrote:

Howzit Jackie – We are sending this e-mail to say a MASSIVE THANK YOU TO YOU< YOUR TEAM & UNIVERSAL ROOFING – Amandla have been in the maintenance game for Over 20 Years & Never Ever had such Fantastic Service – End result looks BRILLIANT (I didn’t even like gutters before We bumped into Universal Roofing) – You Guys should Win Awards – Great Luck For The Future & have a lekka day The Amandla Family

 

Hi Stan

I would like to say thanks to your company for giving me excellent service. I have used many suppliers before for general maintenance but you guys stood head and shoulders above the rest. I was constantly given updates on progress and the team did a great job. Furthermore I was given money off on the quote after the work was done stating that one particular item did not need doing. I mean where does that happen!!!

Would definitely recommend your company, something I do not normally do..

WELL DONE!!!
 

Thanks
Jacques

 

Mr Almero Oosthuizen from Johannesburg Northern Suburbs Wrote:

Dear Stanley and Staff

Thank you for attending to my complaint in a most gracious manner. I would like to compliment you on the workmanship under the leadership of the site manager, a job well done. The roof and gutter is as good as new and your site managers are an asset to your business.

I would definately recommend your company to potential clients.

Yours Sincerely

Almero Oosthuizen  (011 782 8091)

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Mr Shaheen Bisewar from Pretoria (Moreleta Park) wrote:

Dear Barry and the Universal team

I would like to thank you and your team for the excellent work that was done on my property. The
service we received from quotation through to the completion of the work was of an exceptional
standard. The work was completed well before we expected, and the quality of workmanship on the
insulation, roof, and balcony was marvelous and meticulously done. The exterior paintwork is also
fantastic.

I had said that I wanted the house to look like new and Universal has delivered on that expectation,
indeed even going beyond what was required.


I recommend Universal as an outstanding contractor that I will definitely be using again.
Sincerely,

Shaheen Biseswar

shaheen@amazwe.co.za

 

Mr Keenan Bergins from Pretoria North wrote:

Hi Barry,

As I mentioned in our latest telephone call, I work in the customer service industry and deal with an array of service providers, guests, punters, suppliers and staff on a daily basis
.

(shortened..)

"Apart from dealing with various companies to get above done, I have also dealt with a few garden services, all in the Pretoria area. The point I am trying to make is that out of all the service providers I have to date dealt with- you guys are by far the best and many of them can learn from you as somewhere along the line some companies have forgotten the importance of good customer service and after sales service".

WELL DONE!

Regards,

Keenan Bergins

 

Mrs Cara Muller from Midstream Wrote:

Hi Jamie-Lee

Thanks for doing such a great job fixing our roof.

Please find the final payment attached.

Many thanks.

Kind regards,

Cara

Cara Muller
Sales Director and Co-Founder
Email: cara@mybroadband.co.za

 

Mr Gavin Collinet wrote:


In December 2014 Universal Roofing replaced some gutters at our home.

Recently, while cleaning the gutters I noticed that one of those that had been replaced was not level, i.e. the water was standing in the end opposite to where the downpipe was.
I phoned your offices and explained the problem to Natasha and she arranged for Shaun to come out and have a look on Thursday last week. Shaun and his team arrived at the agreed upon time, found that the gutter was in fact skew and arranged that he would come back today and replace some of the brackets. Shaun and Mohau arrived this morning, earlier than the agreed upon time, which suited me perfectly and replaced two of the brackets.
I really appreciated their promptness, they were polite, professional and did a very neat job indeed, with the gutter being properly flush against the fascia board.
In making arrangements for the job, good service was also received from Sam and Bernice on your switchboard , as well as from Natasha who schedules the work and who made all the arrangements professionally and promptly.
 

All in all I am very satisfied with the service I received, the excellent quality of the work, and the fact that your company honoured it's guarantee without any hesitation and in an excellent spirit. I will without reservation recommend Universal Roofing to people I come into contact with.


Kind Regards,


Gavin Collinet.

gavincollinet7@gmail.com

 

Mr Fred Van Der Touw from Equestria Wrote:

This is to confirm that we, the Body Corporate of Serenity, have been using Universal roofing for the repair of our complex roofs for the last five years. Our Complex consists of 50 units of various sizes, with 12 of the units being double storey units.

One one specific unit we had major problems with the roof. Various suppliers attempted to fix these problems, but without success. Universal Roofing were called in and they were able to fix the problems first time round.

Since then we have been using Universal Roofing for all of our roof repairs and maintenance, and are very satisfied with their service and pricing. Not only have they been helping us with the work required, but they have helped us on many occasions to come up with the best and most cost effective solutions to our problems, as well as the implementation of a preventative maintenance plan.

I can testify to their service quality of workmanship and can recommend Universal roofing as a supplier.

Serenity Board of Trustees

A. van der Touw

 

Mr Keith Duncan from Johannesburg Northern Suburbs wrote:

To Stanley and team

Excellent service and thank you for a job well done!

Kind Regards,

Keith Duncan (kd@metroweb.co.za)

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Mr Rob Rafferty from Pretoria Wrote:

Dear Sirs 

Is Professional service dead?

On 3 April 2012, one of your representatives, a certain Barry Venter came to my house to provide a quote for repairs that need to be done.

Barry was timeous, quick and very professional. He provided us with great advice and knew exactly what he was talking about. He then went on to provide me with a quote and a damages report in under 2 hours.

Please bring this under his attention for me, as I was losing faith in a building industry plagued with over promises, shortcuts and under delivery. Thank you.

Kind regards 

ROB RAFFERTY

Chief Finance Officer

FUTURESOFT

Phone: 012 640 0000   Mobile: 082 808 9277
E-Mail:
rob@futuresoft.co.za

 

Mrs Nelia Roos from Centurion Wrote:

Hi Nolene

Baie dankie vir jul flink diens. Ek het lanklaas in my lewe met sulke profesionele mense gewerk.

Lida aanvaar die quote. Jul kan voort gaan met die werk. Laat weet asb wanneer jul met die huurder van die perseel (Karen) gereel het sodat ons die deposito kan oorbetaal.

Groetnis

Nelia Roos
Office-liason: Lida Moller educational psychologist. (neliaroos@yahoo.com)

 

Mrs Lewkowski from Johannesburg Wrote:

The ceiling had collapsed in the kitchen and there was a great gaping hole. 

As we were due to begin the new year within a week urgency was necessary! 

From the first communication with Universal Roofing, Vanessa and Caroline who booked and organized the project, made sure everyone and every part of the procedure on the admin side was first-rate.

Keith came out and assessed the situation and a quote was sent immediately.  Next, 4 people in charge of various sections of work, came with their specialized and trained teams for each part of the job.  Different aspects of the roof had to be repaired, and then ceilings replaced, repaired or repainted.  A major operation for us, but is was so well coordinated by this excellent firm. 

As the team synchronized the procedures, each stage was accompanied by polite, friendly, helpful and remarkable workmen. As we had our own agenda to prepare for this new year of therapy, we were busy in the rooms and having to go through the past and under ladders most of the time.  They helped us to proceed with as much assistance as possible.

They carried out each part of the procedure with knowledge and efficiency; they were careful to remove items such as our computers, copiers, files, books, etcetera and covered everything with precision and care.  They cleaned up after they were finished each day, leaving tools and surfaces carefully well looked after.

The respect and the team work of the whole group was a pleasure to observe. The persons in charge were readily available at all times and if required, came to the site to help out on any queries.

I have had many people work on the roof at this practice over the years.  I have had rains leaking in, water accumulating, wood rotting and a slow insidious feeling of deterioration ever present.  The house feels like new and the energy is positive and motivating.

Thank you All of You at Universal Roofing.

Sincerely,

All of us at Results OT.

 

Mr Darren Singh from Johannesburg wrote:

ATTENTION:- BIANCA

Good morning all.  I thought that I must take the time to commend and congratulate your company regarding your staff and their dedication to their work and the meticulous manner in which the job is executed.  I have seen many supervisors / foremen but none like your staff. 

I can and will recommend your company to anyone who requires roof repairs.

Thanks and best regards.

Darren Singh

 

Mr Syd Warren from Centurion wrote:

Dear Barry

I checked the roof today, and am very pleased with the completed job. Thanks for the final effort.

I have instructed Trafalgar to pay the balance, so if payment is not made during next week, please contact Trafalgar.

Regards

Syd

sydkwar@gmail.com

 

Mr James Brown from Johannesburg Wrote:

Hi,

I believe I owe you a courtesy response. I chatted to the insurance, they are going to arrange for the repairs from their side, including the root cause.

I'd sincerely like to thank you and your company for the assistance in the meantime, you are truly a professional firm that I will recommend or use in the future.

Regards

James

jamesb@letsema.co.za

 

Mr Syd Warren (2nd Job) from Centurion wrote:

Dear Barry

I inspected the roofs after the maintenance was completed.

We are very satisfied that, firstly, the work was done in accordance with the specifications in your quotation, and secondly that the standard is to be commended.

We would be happy to continue to use Universal Roofing as the need arises.

Syd Warren

Trustee

Sandolien Residential Complex

sydkwar@gmail.com

 

Mrs Louna Robbertse from Pretoria Wrote:

Hi Barry,

Attached please find the full payment in respect of the outstanding amount on Quote BV1495 and BV1495A in the amount of R....(ammended)

Barry I would like to thank you for your professional service as well as thank Andy Peters and his team for their excellent service. They did excellent work on the waterproofing and repair of our roof, My husband was equally impressed, which is a difficult thing to do, by their workmanship and attention to detail.


(See attached file: payment_confirm Universal Roofing Final Payment.jsp.pdf)

Kind regards,

Louna Robbertse
PwC Remchannel | Senior Manager: Research
 

Mr Sachin Bawa from Pretoria wrote:

Hi

I would like to thank you and your team for the excellent service. The ceiling repairs look as good as new .I am very pleased. I hope you have received payment, contact me if you have not.

Thanks

Sachin
 

sachinbawa@lantic.net

 

Seef Properties from Fish Hoek Wrote:

Seef Rental would like on behalf on the owner, Karin Cutts, thank Gary from Universal Roofing for the professional, prompt service in fixing the roof. She was very happy with the job that was done in such a way that on her behalf for further work to be done she has requested the use of your company again.

Yours Sincerely,

Karin Liebenberg

Seef Properties

(021) 782 6114

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Ms. Jenny McKay from Pretoria Wrote:

Thanks Barry.

I just wanted to understand what happened. I will check when the rains come again and give you a shout if anything leaks.

Just wanted to add that the guys that worked here were great - very hard working and friendly.

I will settle the account as soon as I get to an ATM as I am travelling today.

Regards

Jenny

 

Mrs Trudy Clough from Somerset West Wrote:

The Roof is waterproofed (so far no more leaks), the house painted and it looks very nice. We are glad that we have given the order for this work to Universal Roofing. We will recommend your firm to others!

Thanks to you and the team for a good job.

Trudy and Ron Clough

Telefax

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Gerard S. Moser from Camps Bay Wrote:

To Universal Roofing:

This is to thank you for the excellent work your team did on the roof of our house earlier this month.

The team of young men who did all the heavy work appeared to me to be very efficient with each one knowing what they were supposed to do. They were all extremely courteous and neat and left the work-site in good condition.

Of course the winter rains will be the real test.

With thanks and regards,

Gerard S. Moser

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Mrs Heather Bishop from Cape Town Wrote:

Attention Manager

I wish to thank you for the manner in which this contract was carried out. Special thanks to Johnny, Raymond and the guy imported from Johannesburg. These three persons were extremely polite, efficient and a pleasure to work with. The tiling contractor, Sedick Isaacs is extremely proficient and he did a marvelous job. Feel free to call and see the work.

Thanks,

Heather Bishop (Mrs)

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Mr Riaan Nortier from Cape Town Wrote:

Hallo,

Hiermee wil ek graag vir jou en jou personeel bedank vir die uitstekende diens gelewer me herstel van my huis se dak.

Ek het lanklaas n maatskappy gekry wat so vinnig en op n gereelde basis met n nuwe klient korrespondeer. n Besondere dank aan Johnnie en sy span wat my perseel op n skaflike manier agter gelaat het. Geen beskadiging of vullis agter gelaat.

Baie dankie ook aan Adrie en Linda vir hul vriendelikheid en behulpsaamheid oor die telefoon.

Hou so aan en julle sal nog baie sukses behaal.

Nogmaals dankie,

Riaan Nortier

Sales Consultant Dunlop Cape Town

Tel: 021 555 7000

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Mev. M van Manen from Belville Wrote:

Dankie aan Mnr F Smit en sy span van twee wat op 4 en 5 Augustus 2008 die werk kom klaarmaak het wat agterweë gebly het toe die vorige werkspan op 26 Julie 2008 "klaar gemaak" het.

Dit het behels dat 'n lekplek op die sinkdakgedeelte wat steeds gelek het weer herstel moes word, dat 'n strook ou digtingsmateriaal wat nie vervang is nie, vervang moes word, dat digtingsmateriaal wat nie korrek teenaan die borsworing aan die Suidekant aangebring is nie, reg gemaak moes word, dat 'n geuthaak wat ten tyde van die eerste span se werk gebreek het, vervang moes word en dat die slordige verfwerk aan die Noordekant reggemakk moes word.

Mnr Smit se span is netjies gedoen.

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Ursula Van Heerden from Cape Town Wrote:

As I am unable to contact you telephonically, I am writing to thank you for sending Schalk to complete the work done at my home in De Tuin.

Not only did He handle the situation with utmost courtesy, but left the impression that he was prepared to "to go the extra mile" to ensure that the roof, soffits etc. were cleaned up properly to ensure that a good neat job was done.

I have now settled your account in full.

Sincerely,

Ursula van Heerden

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Universal Roofing Johannesburg

5 Industrial Road, Kya Sands, Johannesburg

Business hours: Monday to Friday, 7a.m. to 17:30 p.m.

Tel: 011 708 7474

Tel: 011 708 4024

Neotel: 011 025 4124

Email: receptionjhb@universalroofing.co.za

 

Universal Roofing Pretoria

Stand 689, Hennopspark Business Park X70, Centurion

Business hours: Monday to Friday, 7a.m. to 17:30 p.m.

Tel:    012 653 7227

Tel:    012 653 7228

Neotel: 012 751 4081

Email: receptionpta@universalroofing.co.za

 

Universal Roofing Cape Town

34 De Kock Street, Strand, Western Cape

Business hours: Monday to Friday, 7a.m. to 17:30 p.m.

Tel:    021 850 8552

Tel:    021 850 8552

Email: receptioncpt@universalroofing.co.za

 

               

We have completed many successful waterproofing and roofing projects at these fine organisations, restaurants and Estates:

 

                                                                                                        

 

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